Customer story

“I set up my agent in minutes. 3 weeks later, I had 4 calls booked.”

Chiara Dragonetti trains Swiss teams to use AI at work. After 3 years of classic Waalaxy campaigns, she handed her LinkedIn conversations to a Waalaxy AI agent. The agent handles the first exchanges, she takes over when it matters: 4 calls booked in 3 weeks.

InnovAI banner: I get your team actually using AI, hands-on, not in theory.
Chiara Dragonetti
Chiara Dragonetti Founder of InnovAI · AI trainer for teams · Lugano, Switzerland
SellsAI workshops for SMEs
TargetsFiduciaries, wealth managers
On Waalaxy sinceJune 2023
Agent goalBook a call
innovai.ch

4Calls

Booked straight into her Calendly. Every message was personal, in her tone of voice.

“I decided to trust it, and it’s doing well.”

3Weeks

And the tool has paid for itself for life.

“3 weeks is all it took me to get 4 qualified calls.”

2Leads

Highly qualified. The agent handled the first exchanges, she took over for the call.

“I cannot handle thousands of conversations myself.”

1Workshop

Pays for a full year. A workshop sells for about $5,100.

“With one workshop, I recover the cost of my subscription, and more.”

If you have more than one target and you’re lost in the ocean of cold messages, you need something like this. I was waiting for it.
Chiara DragonettiFounder, InnovAI

Before and after

Same founder. Same LinkedIn. A different way to prospect.

Chiara ran Waalaxy campaigns for 3 years. Her first customer came from one of them. Here is what changed when an agent took over the conversations.

2x the reply rate compared to her average month on classic campaigns, with no sequence to write.

Waalaxy ClassicHer average month · Sept 2025 – Mar 2026
Acceptance rate34%
Reply rate11.3%
Replies~12/month
  • Hours of research per campaign
  • Fixed sequences, the same for everyone
  • Weeks of trial and error

Sept 2025 – Mar 2026, average over the 6 months she was active (none in October): 72 replies to 640 messages sent, about 12 replies a month. Reply rate = replies divided by messages sent, from the classic app tracking; acceptance rate is her account average since 2023 (stable at 34–36%). Source: Waalaxy account data.

Waalaxy AIFirst month · 18/09 – 15/10/2026
Acceptance rate32.8%
Reply rate23.2%
Prospects who replied58/month
  • Set up in minutes, then let it go
  • Every conversation adapts to the prospect
  • The agent handles the first exchanges, she takes over when it matters

Everyone invited in her agent’s first month, followed until 30/10 so each prospect had at least 15 days to reply: 719 invited, 236 accepted, 248 contacted, 58 replied. Counted per prospect. Source: Waalaxy AI account data.

Inside her account

One agent. 2,264 prospects. No sequence to write.

app.waalaxy.ai · Cockpit
AnalyticsAgent active
Prospects found2,264
Invitations sent1,117
Prospects replied68
Invited1,117
Accepted330
Contacted348
Replied68

Reconstructed from her cockpit data on 28/10/2026, all-time since the agent started. Counted per prospect: contacted = accepted invitations plus existing connections the agent messaged.

What changed for Chiara

Why it works for her, in four points.

Three years of classic Waalaxy campaigns. Then she handed her LinkedIn conversations to an agent. In her own words.

1

No campaign to build. Just launch it.

A classic campaign meant hours of research, writing, then weeks of trial and error. With Waalaxy AI, she shared her website and launched her agent.

A few minutesto set up her agent

I trusted it so much that I just set it up and let it go. Setup took minutes. And I’ve now tried the new Claude connector: it’s really nice to manage my campaigns without opening the app.
Chiara DragonettiFounder, InnovAI
2

Personal, not templated.

No fixed sequence. The agent adapts every message to the prospect and keeps the conversation going, in her tone of voice.

23.2%of contacted prospects replied in her first month

People are tired of getting 20 cold LinkedIn messages. It’s not a fixed message, it adapts. So people are actually more willing to talk to me.
Chiara DragonettiFounder, InnovAI
3

Getting a reply is the start. The agent books the call.

The agent answers, qualifies and books on her Calendly. The agent handles the first exchanges, she takes over when it matters.

4 callsbooked in 3 weeks, 2 highly qualified

I cannot handle thousands of conversations myself. I decided to trust it, and it’s doing well.
Chiara DragonettiFounder, InnovAI
4

One deal pays for the whole year.

Chiara sells AI workshops to Swiss SMEs. One signed workshop covers her subscription several times over.

~$5,100per workshop sold

With one workshop, I recover the cost of my subscription, and more. I’m willing to pay for it.
Chiara DragonettiFounder, InnovAI

Your next customer is one conversation away.

Launch your agent in about 6 minutes. It finds your prospects, writes to each one and books the calls.

Lukas Brunner
Lukas BrunnerManaging Director · Fiduciary firm, Zurich
Agent on it
Prospect found · matches the agent’s target
Day 1 · Opener
Chiara
Hi Lukas, I saw your team is rolling out Microsoft Copilot. How is adoption going so far, everyone on board or still a few skeptics?
Day 4 · Follow-up with a new angle
Chiara
Most fiduciaries I work with see the first wins on client reporting and email drafts. Happy to share the 3 use cases that clicked fastest for firms your size.
Lukas
Honestly, the licences are paid but almost nobody uses it. What does one of your workshops look like?
Chiara
Half a day, on-site, on your own files. Shall we check if it fits your team in a 30 min call this week?
Lukas
Sure, send me a link.
Chiara
Here you go, pick any slot that works for you: 30 min call with Chiara · Calendly
Lukas clicked the link
Call booked, handed over to Chiara

Simulated conversation, based on the target of Chiara’s agent.

Step 1 of 2

Up for a partnership?

Pick what fits you best. We'll then ask you 2 or 3 questions, it takes a minute.

Just want to recommend Waalaxy AI and earn a commission? The affiliate program is made for that.